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0;border:0;flex-direction:column;align-items:flex-start;padding:0;display:flex}.ticket-file-preview strong{white-space:normal;overflow-wrap:anywhere;word-break:break-word;width:100%}.ticket-file-preview:hover strong{color:var(--brand);text-decoration:underline}.welcome-backdrop{z-index:140}.welcome-summary-modal{background:#fff;border-radius:18px;width:min(760px,100vw - 32px);overflow:hidden;box-shadow:0 26px 80px #132c3a47}.welcome-summary-modal>header{border-bottom:1px solid var(--line);background:linear-gradient(135deg,#eef9f7,#fff);justify-content:space-between;align-items:flex-start;gap:18px;padding:24px 26px 20px;display:flex}.welcome-summary-modal h2{color:#203d51;margin:4px 0 5px;font-size:24px}.welcome-summary-modal header p{color:var(--muted);margin:0;font-size:11px}.welcome-metrics{grid-template-columns:repeat(4,1fr);gap:10px;padding:20px 24px;display:grid}.welcome-metrics button{color:#526e7e;text-align:left;cursor:pointer;background:#f9fbfc;border:1px solid #d9e5e9;border-radius:12px;gap:8px;padding:15px;display:grid}.welcome-metrics button:hover{border-color:var(--brand);background:#f0faf8}.welcome-metrics span{text-transform:uppercase;font-size:9px;font-weight:800}.welcome-metrics strong{color:#203d51;font-size:24px}.welcome-important-notes{border:1px solid #dce6ea;border-radius:12px;margin:0 24px 20px;overflow:hidden}.welcome-important-notes>div{color:#365669;background:#f5f9fa;align-items:center;gap:8px;padding:11px 13px;display:flex}.welcome-important-notes>div span{color:#087f78;background:#dcefee;border-radius:99px;margin-left:auto;padding:2px 7px;font-size:9px;font-weight:800}.welcome-important-notes>button{color:#304f61;text-align:left;cursor:pointer;background:#fff;border:0;border-top:1px solid #e4ecef;gap:3px;width:100%;padding:11px 13px;display:grid}.welcome-important-notes>button:hover{background:#f5fbfa}.welcome-important-notes>button small{color:var(--muted);font-size:8px}.welcome-important-notes>p{color:var(--muted);margin:0;padding:16px;font-size:10px}.welcome-summary-modal>footer{border-top:1px solid var(--line);background:#f8fafb;justify-content:flex-end;padding:14px 24px;display:flex}@media (width<=720px){.welcome-metrics,.composer-tabs{grid-template-columns:1fr 1fr}}.complex-folder-workspace{grid-template-columns:240px minmax(0,1fr);align-items:start;gap:16px;display:grid}.complex-folder-list{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#9eddd8 transparent;-webkit-overflow-scrolling:touch;grid-area:2/1/span 2;gap:6px;max-height:calc(100vh - 130px);padding:14px;display:grid;position:sticky;top:16px;overflow-y:auto}.complex-folder-list::-webkit-scrollbar{width:8px}.complex-folder-list::-webkit-scrollbar-thumb{background:#9eddd8 padding-box padding-box;border:2px solid #0000;border-radius:99px}.complex-folder-list>button{width:100%;color:var(--muted);text-align:left;background:0 0;border:1px solid #0000;border-radius:9px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:10px;display:grid}.complex-folder-list>button span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.complex-folder-list>button span small{color:#78909c;margin-top:2px;font-size:9px;font-weight:600;display:block}.complex-folder-list>button b{background:#edf3f5;border-radius:99px;padding:2px 6px;font-size:10px}.complex-folder-list>button.active{color:#087f78;background:#effafa;border-color:#9eddd8}.complex-folder-content{display:contents}.complex-folder-workspace .advanced-filter-panel{grid-area:1/1/auto/-1;margin-bottom:0}.folder-only-search{color:#087f78;background:#f1fbfa;border:1px solid #9eddd8;border-radius:10px;grid-column:2;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;margin-bottom:12px;padding:11px 13px;display:grid}.folder-only-search input{background:0 0;border:0;outline:0;min-width:0}.folder-only-search span{font-size:11px;font-weight:700}.complex-folder-workspace .all-tickets-panel{grid-column:2;min-width:0}.trustee-groups-panel{grid-column:1/-1}.trustee-group-list{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;padding:14px;display:grid}.trustee-group-list article{background:#f8fbfc;border:1px solid #d9e5e8;border-radius:10px;gap:5px;padding:12px;display:grid}.trustee-group-list article span{color:var(--muted);overflow-wrap:anywhere;font-size:11px}.contact-edit-form{background:#f4fbfa;border:1px solid #9eddd8;border-radius:10px;gap:10px;margin:14px;padding:14px;display:grid}.contact-edit-form label{gap:5px;display:grid}.trustee-check{align-items:center;gap:8px;display:flex!important}.trustee-check input{width:auto!important}.ticket-assignment-context{color:#526d78;background:#f5fbfb;border:1px solid #cfe5e5;border-radius:9px;flex-wrap:wrap;gap:8px 18px;margin:-3px 0 14px;padding:9px 12px;font-size:11px;display:flex}.ticket-assignment-context span{overflow-wrap:anywhere;align-items:center;gap:5px;min-width:0;display:flex}.ticket-assignment-context svg{color:#009c98;flex:none}.ticket-assignment-context b{color:#173344}@media (width<=900px){.complex-folder-workspace{grid-template-columns:1fr}.complex-folder-list{grid-area:2/1;max-height:45vh;position:static}.folder-only-search,.complex-folder-workspace .all-tickets-panel{grid-column:1}}.ticket-view-tabs button,.composer-tabs button,.ticket-email-actions button{font-size:11px}.timeline-item strong{font-size:12px}.timeline-item time{font-size:10px}.timeline-item p{font-size:13px;line-height:1.6}.message-envelope span{font-size:9px}.message-envelope strong{font-size:11px}.internal-chip,.email-chip,.instruction-chip{font-size:9px}.email-composer input,.email-composer .composer-attachment{font-size:12px}.email-composer label>span,.email-recipient,.email-recipient small{font-size:10px}.selected-files>span{font-size:11px}.selected-files small{font-size:9px}.mailbox-recovery-panel{color:#5f481f;background:#fff9ef;border:1px solid #e5a548;border-radius:12px;grid-template-columns:minmax(0,1fr) auto;gap:10px 16px;margin:14px 0;padding:14px 16px;display:grid}.mailbox-recovery-panel>div{align-items:flex-start;gap:10px;min-width:0;display:flex}.mailbox-recovery-panel p{margin:3px 0 0;line-height:1.45}.mailbox-recovery-panel>small{overflow-wrap:anywhere;grid-column:1/-1}.mailbox-recovery-icon{color:#a66005;background:#ffedc8;border-radius:50%;flex:0 0 34px;place-items:center;width:34px;height:34px;display:grid}@media (width<=640px){.mailbox-recovery-panel{grid-template-columns:1fr}.mailbox-recovery-panel>button{width:100%}}.overview-mentions{background:#fff;border:1px solid #d6c8ee;border-radius:18px;margin:0 0 18px;overflow:hidden;box-shadow:0 10px 24px #56387a14}.overview-mentions-heading{background:linear-gradient(135deg,#faf7ff,#fff);border-bottom:1px solid 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18px;display:grid}.overview-mentions-list>article>button:first-child:hover{background:#fbf9fd}.overview-mention-dismiss{color:#76568f;background:#f2edf7;border:0;border-radius:8px;place-items:center;width:30px;height:30px;display:grid;position:absolute;top:50%;right:14px;transform:translateY(-50%)}.overview-mention-dismiss:hover{color:#56396e;background:#e5d9ef}.mention-avatar{color:#674389;background:#eee6f8;border-radius:50%;place-items:center;width:29px;height:29px;font-weight:800;display:grid}.overview-mentions-list strong,.overview-mentions-list small,.overview-mentions-list em{text-overflow:ellipsis;display:block;overflow:hidden}.overview-mentions-list small{color:#526979;white-space:nowrap;margin:3px 0}.overview-mentions-list em{color:#82929d;font-size:10px;font-style:normal}.overview-mentions-empty{color:#637683;align-items:center;gap:9px;padding:16px 20px;display:flex}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}